Terms of Use

Trademark Desk is a software service (SaaS) offered under the Legalio brand by Zion Web Services, India ("Legalio", "we", "us"). It helps trademark agents, advocates and chartered accountants in India run their practice online.

In these terms, "you" means the practitioner or firm that signs up, and "your clients" means the people and businesses you serve through the service.

Trademark Desk is a subscription to software. It gives you a practice website, client intake forms, quotes, client payments, document handling, a client portal, matter tracking, deadline reminders, messaging, team access and reports, depending on your plan.

We are a software provider only. We are not a law firm, a trademark agent or a chartered accountant, and we do not give legal, tax or professional advice.

• We do not file applications on the IP India portal for you, and the service does not file on your behalf.
• We do not promise that any trademark will be registered, or any particular outcome or timeline.
• We do not run a directory or marketplace, and we do not refer clients to practitioners.

• You must be a trademark agent, advocate or chartered accountant practising in India, or a firm of such persons, and be able to enter into a binding contract.
• You give us accurate details at sign-up, including your practice type and your registration, enrolment or membership number. We check these before your public website can be published. We may reject or withdraw approval if the details cannot be verified.
• Keep your sign-in secure. You are responsible for what happens under your account and for the people you add as staff. Tell us promptly if you suspect misuse.
• Sign-in is provided through our identity provider, Clerk.

The current plans are Starter, Professional and Done-for-you setup. Features, limits and prices are shown on the pricing page. Prices are in Indian rupees. GST is added only once it applies to us (see Billing, invoices and GST below).

Every new account gets a 14-day free trial with every feature. During the trial your public website is a preview. It carries a preview notice, is hidden from search engines and cannot take client payments until you subscribe.

The Done-for-you setup is a one-time service on top of the Professional plan. We set up your website, import your past filings and connect your domain. The timeline is agreed with you when you order.

We may change plans or prices. A change does not affect the period you have already paid for, and we will tell you before a new price applies to your next renewal.

Plans renew automatically each month or year, as you chose, until you cancel. Payments are collected through Razorpay on our account. You authorise recurring charges to the payment method you provide.

We issue an invoice for each charge. GST is added and shown on invoices once it applies to us and we are registered for it.

If a payment fails, you have 14 days of grace. After that your dashboard becomes read-only. Your public website and client portal keep working for 30 more days and then show a "temporarily unavailable" message until payment is resolved.

Upgrades apply immediately. Downgrades apply at your next renewal. Cancellation and refunds are covered in our Refund and Cancellation Policy.

Payments your clients make for your services are processed through your own Razorpay account. The money goes directly to you. Legalio never receives, holds or splits client money.

You are the seller to your clients. You are responsible for your fees, your invoices, your tax obligations, any refunds to your clients and your agreement with Razorpay. Refunds to clients are made from your Razorpay dashboard.

You keep your Razorpay keys safe. We store them encrypted and never show them in the browser.

You remain fully responsible for your professional work and for following the rules of your profession. For example, advocates are bound by the Bar Council of India Rules, including Rule 36 on advertising and solicitation.

When you choose your practice type, Trademark Desk switches off features that your profession is understood to restrict, such as some public marketing features. This is a convenience only. It is not legal advice, it may not cover every rule, and it does not remove your duty to check what is permitted for you.

• Your clients are your clients. Your engagement terms, advice, fees and duties to them are between you and them.
• You are responsible for the content you publish on your website and in the portal.
• You must have the right to collect and use your clients' information, and must give them the notices and obtain the consent that the law requires. Our forms help with this, but the responsibility is yours.
• You must check deadlines and statuses against official records. Reminders and status fields in the service are aids, not a substitute for your own diligence.

You must not:

• break any law or professional rule, or use the service for anything unlawful or misleading;
• make false claims about registration outcomes, or impersonate another person or firm;
• upload malware, or try to break, probe or overload the service or reach another firm's data;
• copy, resell or build a competing service from the software, except as the service itself allows;
• send spam or unsolicited promotional messages through the service.

You own your data and your clients' data. We process the data of your clients only on your behalf and on your instructions. Under India's Digital Personal Data Protection Act, 2023 you are the data fiduciary for that data and we are your data processor. The Data Processing Agreement forms part of these terms.

For the information about your own account, such as your name, email and billing details, we are the data fiduciary. See our Privacy Policy.

You can export your data while your account is active. After cancellation we keep it for 30 days so that you can export it. We then delete it, and the deletion is logged.

You allow us to use your content only to provide and secure the service.

We work to keep the service available and secure, but we do not promise it will be uninterrupted or error-free. We may carry out maintenance, and we depend on providers such as Cloudflare, Clerk, Resend and Razorpay.

The service is provided "as is". We make no promise about any trademark outcome, registration, speed of examination, or the result of any matter you handle with it.

To the extent the law allows, Legalio is not liable for indirect or consequential loss, loss of profit, loss of business or goodwill, or for any loss arising from your professional work or your dealings with your clients or with any trade marks registry.

To the extent the law allows, our total liability to you for any claim relating to the service is limited to the subscription fees you paid us in the 12 months before the claim arose.

Nothing in these terms limits liability that cannot be limited by law.

You can cancel at any time from your billing page. Cancellation stops the next renewal, and your paid period runs to its end.

We may suspend or end your account if you break these terms or the law, if your credentials cannot be verified, or if your use puts the service or other users at risk. Where we reasonably can, we will tell you first and give you a chance to fix the problem.

After termination, the data retention and export rules in the section above apply.

These terms are governed by the laws of India. The courts at [PENDING: jurisdiction city] have exclusive jurisdiction over any dispute, subject to any right you may have under law to approach another forum.

We may update these terms from time to time. We will post the new version here with its date and, for material changes, tell you by email or in the dashboard. If you keep using the service after a change takes effect, you accept the updated terms.

Questions about these terms? Write to us at [PENDING: support email] or see the contact page. Our registered address is [PENDING: registered address].